Returns & Exchanges
At Welove, we want you to be completely enamored with your home decor, which is why we offer a hassle-free 30-day return policy for all eligible furniture and accessories. If your new piece doesn't perfectly fit your space, we are here to help facilitate a smooth return or exchange process.
Initiate Your Request
Log into your Welove account and visit the 'Order History' section to select the items you wish to return and receive a unique Return Authorization number.
Prepare the Package
Carefully repack your items in their original packaging, including all assembly hardware and protective padding, to ensure the product arrives back safely.
Affix Shipping Label
Print the prepaid shipping label provided via email and securely attach it to the outside of your box, ensuring any previous shipping labels are covered.
Receive Your Refund
Once our warehouse team inspects the returned items, we will process your refund back to your original payment method within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing